Reviews
Trustindex verifies that the original source of the review is Google. There is no better flight operator in the Alaska arctic! They are professional, courteous, and the pilots are aces! They take such good care of their guests, and their fleet is top notch. I'd fly with them any day, of any year, to any location. I can't say enough good things. We did have weather issues, but that is not something to blame on the flight operator, we appreciated their attention to safety when considering flights and weather conditions. When flying in the arctic it is always a good idea to get trip insurance, that way when the weather does take a turn, you know you've got your a** covered! Thanks Golden Eagle - you guys are the BEST!🫶🏻Trustindex verifies that the original source of the review is Google. We took a trip with them June 30th to Gates of the Arctic and Kobuk Valley national park. Our pilot was very knowledgable and made us feel very safe! We would definitely recommend booking through them if you're in Kotzebue and looking to go on any sort of flightseeing tour!Trustindex verifies that the original source of the review is Google. We had a great experience flying with Golden Eagle Outfitters and our pilot Jesse. Our trip to Kobuk Valley and Gates of the Arctic met all of our expectations. Jesse reached out to us the day before to let us know a time and place to meet for our trip. He included a pickup in Fairbanks so we didn’t have to make the drive to Delta Junction. We landed in both parks for pictures, but the highlight of the trip was flying through the mountains of Gates of the Arctic. The views were incredible! We absolutely loved our trip and recommend flying with these guys!Trustindex verifies that the original source of the review is Google. BUYER BEWARE. Had a trip planned with Jared and his team over a year in advance as required. After a government shutdown of the hunting area an inability to provide the hunt Golden Eagle then refused to return any of the deposit with zero services rendered. Extremely disrespectful customer services throughout the entire conversation.Trustindex verifies that the original source of the review is Google. My family booked a trip of a lifetime and the trip was cancelled due to a government shutdown. When a refund was requested, they refused. $5000 is a lot of money and this business owner, as I can see from other reviews has down the same thing to others. How can you justify keeping peoples hard earned money and providing nothing? Please let others know as we are trying to save others from losing such a large amount of money. I pray that this owner would have done the right thing. Just awful!Trustindex verifies that the original source of the review is Google. Terrible customer service! What reputable business does not return the money of people that could not do their hunt due to the government shut dwn?! Do not use this company unless you dont care about your hard earned money!!Trustindex verifies that the original source of the review is Google. This company has refused to return deposits after the government shut down the hunt. They have been unprofessional and rude throughout the entire process. We regret ever choosing golden eagle outfitters. Avoid at all costs!Trustindex verifies that the original source of the review is Google. Do not use this outfitter service!!! Two years ago we had put a deposit on a hunt, the federal government put a hold on the season for 2022. This outfitter would not return the 5000 dollars we had deposited or even offer an alternative service to the hunt!!! They were rude and unprofessional in every step of this process, please avoid them.Trustindex verifies that the original source of the review is Google. We used them for a caribou hunt and had a great experience. We felt safe flying with them despite the windy and rainy conditions. Jesse is an incredible pilot. Jared is also an incredible pilot but not the most social individual. I'd give them five stars but their was some frustration and unnecessary added stress due to Jared's poor, brief, responses to questions and simple email responses. I get it, he is a pilot and not a receptionist but having a receptionist sure would make a lot of us customers happier and better prepared. All in all, great trip and we will use them again!Trustindex verifies that the original source of the review is Google. I had a caribou hunt planned and the area Golden eagle serviced was shut down by the federal government. I’ve asked for a refund of my 5000 deposit and was told they will not refund it and plan on holding it in case a season opens in the future! Thought it was a reputable operation but buyer beware. Now I have to take them to court to get my 5000 dollars returned. PatheticLoad moreGoogle rating score: 3.4 of 5, based on 18 reviews